Seven clear stages, from enquiry to confirmed terms
Every trade enquiry follows the same structured process, so you always know what to expect next.
- 1
Submit Requirement
You provide
Your contact details, buyer type and a description of the goods your business needs.
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TerraGate reviews the initial requirement for completeness and relevant category fit.
What gets confirmed
Confirmation that the enquiry has been received and logged for review.
Why it matters
A clear starting point ensures every enquiry is reviewed against the same structured process.
- 2
Review Product Category
You provide
Any category preference, examples or reference points you have in mind.
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The relevant general trade category or categories that best match your requirement.
What gets confirmed
Which category (or categories) your enquiry will be reviewed under.
Why it matters
Category clarity avoids wasted time on categories that are not relevant to your need.
- 3
Confirm Specification
You provide
Size, material, format or any technical detail known at this stage.
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Whether the specification is complete enough to check availability and sourcing options.
What gets confirmed
Agreed specification detail to proceed with, or a request for further detail if needed.
Why it matters
Accurate specification reduces the risk of unsuitable products being reviewed.
- 4
Discuss Availability
You provide
Your required quantity and timeframe.
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Availability relevant to your specification, quantity and timing — never assumed in advance.
What gets confirmed
A clear, honest position on availability for your specific enquiry.
Why it matters
Availability is enquiry-specific — this stage keeps expectations grounded in reality.
- 5
Coordinate Supply Options
You provide
Your delivery location and any delivery constraints.
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Supplier and delivery considerations relevant to your enquiry, where applicable.
What gets confirmed
Practical supply options, including any supplier information relevant to your enquiry.
Why it matters
Coordinating supply and delivery early avoids surprises later in the process.
- 6
Confirm Commercial Terms
You provide
Confirmation that you wish to proceed following the review above.
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Final pricing, lead times and terms based on agreed commercial arrangements.
What gets confirmed
Written confirmation of pricing, lead times and terms before proceeding.
Why it matters
Nothing is left verbal or assumed — terms are confirmed in writing before commitment.
- 7
Arrange Next Steps
You provide
Any final confirmation required on your side to proceed.
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Practical next steps for coordinating supply based on the confirmed terms.
What gets confirmed
A clear plan for how supply will be coordinated going forward.
Why it matters
A defined next step keeps the process moving without ambiguity for either party.
What's always confirmed before supply proceeds
Availability
Confirmed per enquiry, based on product category and timing.
Specification
Size, material and technical detail reviewed against your requirement.
Quantity
One-off or repeat volumes discussed to match your business need.
Lead Times
Indicative timeframes are confirmed once requirements are reviewed.
Pricing
Based on agreed commercial terms relevant to your enquiry.
Delivery
Delivery location and arrangements are confirmed individually.
Suitability
Product suitability should be confirmed before purchase.
Final Terms
All commercial terms are confirmed in writing before proceeding.
Tell us what goods your business needs to source.
Share your product category, quantity and delivery needs — TerraGate Trading Ltd will review your requirement and respond with next steps.